FAQ

We have compiled some of the most common questions we receive. Click on the question you need an answer to, and the answer box will expand. If you are not able to find an answer for your specific question, you can always get in touch with us here

You will need to register and create an account with us, in order to access all areas of our website and use our Online Ordering System and Stock Availability reports.

You will need to register your details with us at the create account page.

To prevent unauthorized access, we need to verify your credentials. During this time, you cannot log in yet. Kindly allow 24 Hours for us to activate your account. In the event you do not hear back from us, please do contact us at info@nandlalvijaykumar.com

You can place an order using the online ordering system on our website, by contacting our customer account managers, on call, via e-mail or even through whatsapp.

No. There is an additional 5% GST on all the mentioned prices. Overseas customers are not subject to GST. 

Discounts are offered based on payment terms and quantity of purchase. Please give us a call for more details on this. 

Payments can be made directly to our bank account, via Online Transfer, or via cheques or cash. The payment details are at the bottom of every invoice and can also be sent on request. 

If everything is in stock, delivery takes 1-3 days (excluding weekends and bank holidays. Orders placed before noon can almost always be dispatched the same day for next day delivery.

Deliveries within India are free of cost via the regular transport system. For urgent deliveries, customers have to bare the courier charges. 

Yes - we are able to send fabrics to anywhere in the world. Carriage charges vary depending on the destination country and the type & quantity of fabrics required. If you let us know all these things we can give you a quote.

Definitely! Please contact us with the type of samples required and we can send our customer account managers to show you the samples. Alternatively, we can also send the samples across to you via courier. Please use our fabric codes while ordering.

The colors are very close to the real fabric and should help you choose the fabric you are looking for. However, your computer/tablet/phone screen and printer is different and will show colours differently. If you need to match to something precisely please ask for swatch samples.

Yes. The colors will remain the same as long as the fabric code provided is the same. However, colours can vary slightly from batch to batch, but nothing significant.  

The minimum order could be as small as a single piece to huge bulk productions. This depends on the segment from which you are ordering. 

Yes – we are wholesalers and sell only to wholesale customers. We do not sell by the metre to the public.

Yes – we offer 1.6 and 1.7 multiple pieces between 8 MTRs and 16 MTRs. If an exact metreage is required we will try our best to meet it for you within the restraints of the available roll/piece sizes. 

Washing our fabrics before stitching is optional, since all the fabrics we sell are pre-shrunk with guaranteed fast colors and checked for defects before being packed. It is however always advisable to test wash and test dry any fabric before making into a garment or any other product.

Yes. We are open 11:00am - 8:00pm Monday to Saturday excluding public holidays. We also have the option to open before the mentioned time or stay back after regular working hours as per your travel or business requirements.

No. But if you can email/call ahead to let us know when you're thinking of coming we can make sure that there's someone available to help you.

No. But we're getting there. To see our full range please come to our Head Office in Kalbadevi, Mumbai. 

We update our online stock of the Seasonal designs once a week. Seasonal designs which are visible on the site should be available, unless it has been sold off within the week. The Never-out-of-Stock collection availability can be easily accessed using the Stock availability link in the Products page. 

All the fabrics that we sell have either the Egyptian or Supima Cotton licensees, which our customers can then use to market their end-products.

Yes. We have a number of wrinkle resistant and wrinkle free finishes for you to choose from. 

Yes! Please contact us before coming to the office and we will arrange a driver to park your vehicle.